In your academic journey with Personal Lines Insurance, you will develop knowledge and understanding about the general market practices of household and other personal insurances, including policy cover and rating considerations, the main claims procedures for household and other personal insurances, including the main aspects of the business environment of consumer general insurance.

This text provides a practical, managerial approach to the subject and gives you a rich variety of examples and applications to illustrate the main principles through simple, yet effective learning aids.
Each chapter begins with a list of learning outcomes that you can expect to achieve by studying the topic. This is followed by a statement on why the topic is important. Together, they set out a clear contextual framework for you, within which you will conduct your study, being at all times conscious of why you are studying the topic.

This text begins with an overview of the general market practices of household insurance, and explains the policy cover and rating considerations of household and personal insurances. It then explains the main claims procedures and settlement of claims for personal lines, including relevant case laws. Finally, the main aspects of the business environment of personal insurances are discussed.

Scattered throughout, are insightful thought primers that will set you thinking of what you have just read, learning activities and case studies that will help you reflect on issues as if you were facing them in the real-world.

Towards the end are a collection of rich review questions and tutorial questions to help you assimilate what you have learned and put your knowledge and skills to the test.

DELIVERED IN
Klang Valley, Johor, Penang: 1-3 days; Rest of Peninsular Malaysia: 1-4 days; Sabah, Sarawak, Brunei: 5-7 days. All in working days