In your academic journey with Insurance Claims, you will develop knowledge and understanding about key aspects of the regulatory environment of insurance claims, establishing cover under the policy, gathering information, determining indemnity or liability, and negotiating and settling claims.
This text provides a practical, managerial approach to the subject and gives you a rich variety of examples and applications to illustrate the main principles through simple, yet effective learning aids.
Each chapter begins with a list of learning outcomes that you can expect to achieve by studying the topic. This is followed by a statement on why the topic is important. Together, they set out a clear contextual framework for you, within which you will conduct your study, being at all times conscious of why you are studying the topic.
This text begins with a description of key aspects of the regulatory environment of insurance claims, how the existence of cover is determined, and explains the importance and uses of claims information. It then describes the investigation procedures and how indemnity or liability is determined. Finally, it discusses the effective negotiation and settlement of claims.
Scattered throughout, are insightful thought primers that will set you thinking of what you have just read, learning activities and case studies that will help you reflect on issues as if you were facing them in the real-world.
Towards the end are a collection of rich review questions and tutorial questions to help you assimilate what you have learned and put your knowledge and skills to the test.
Klang Valley, Johor, Penang: 1-3 days; Rest of Peninsular Malaysia: 1-4 days; Sabah, Sarawak, Brunei: 5-7 days. All in working days
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