1.Exactly What to Say: The Magic Words for Influence and Impact
by Phil M. Jones

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world’s leading sales trainers. He has trained more than two million people across five continents and fifty-six countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013 he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honour.

 

2. Mindset – Updated Edition : Changing The Way You think To Fulfil Your Potential
by Dr Carol Dweck

World-renowned Stanford University psychologist Carol Dweck, in decades of research on achievement and success, has discovered a truly groundbreaking idea-the power of our mindset.

Dweck explains why it’s not just our abilities and talent that bring us success-but whether we approach them with a fixed or growth mindset.
Mindset – Updated Edition : Changing The Way You think To Fulfil Your Potential
by Dr Carol Dweck

World-renowned Stanford University psychologist Carol Dweck, in decades of research on achievement and success, has discovered a truly groundbreaking idea-the power of our mindset.

Dweck explains why it’s not just our abilities and talent that bring us success-but whether we approach them with a fixed or growth mindset. She makes clear why praising intelligence and ability doesn’t foster self-esteem and lead to accomplishment, but may actually jeopardize success. With the right mindset, we can motivate our kids and help them to raise their grades, as well as reach our own goals-personal and professional. Dweck reveals what all great parents, teachers, CEOs, and athletes already know: how a simple idea about the brain can create a love of learning and a resilience that is the basis of great accomplishment in every area.

 

3. HBR’s 10 Must Reads 2021: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article “The Feedback Fallacy” by Marcus Buckingham and Ashley Goodall)
by (author) Harvard Business Review, Marcus Buckingham, Amy C. Edmondson, Peter Cappelli, Laura Morgan Roberts

A year’s worth of management wisdom, all in one place.

We’ve reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Marcus Buckingham to Amy Edmondson and company examples from Lyft to Disney, this volume brings the most current and important management conversations right to your fingertips.

This book will inspire you to:

• Rethink whether constant, candid feedback really helps employees thrive
• Move beyond diversity and inclusion to creating a racially just workplace
•  Adopt connected strategies that anticipate your customers’ needs
•  Navigate the challenges of dual-career relationships
• Understand when data creates competitive advantage and when it doesn’t
• Break through the organizational barriers that impede AI initiatives
• Lead in a new era of climate action

4. The Culture Map : Decoding How People Think, Lead, and Get Things Done Across Cultures
by Erin Meyer

Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together. Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members. In The Culture Map, Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.