Source: LIAM, 6 April 2021
The Life Insurance Association of Malaysia (LIAM) has re-elected Loh Guat Lan, Chief Executive Officer of Hong Leong Assurance Berhad as LIAM President at its 47th Annual General Meeting held on 31 March 2021. She is supported by Raymond Lew, Chief Executive Officer & President of Sun Life Malaysia Assurance Berhad who has been appointed as the new Vice-President for the term 2021/2022.
Loh Guat Lan is currently the Group Managing Director/Chief Executive Officer of Hong Leong Assurance Berhad (“HLA”), and has more than 30 years of experience in the life insurance industry. She began her professional career as a Management Trainee with a reputable international life insurance company.
She took on various leadership positions and gained extensive experience in agency management, branch management, agency development, and training. Her last role prior to joining HLA was Vice President & Senior Director of Agency (Malaysia), the first lady appointed for such position then in Malaysia and amongst Asia’s six countries in her previous company. She joined HLA as Chief Operating Officer of the Life Division in August 2007 and was appointed as Group Managing Director/Chief Executive Officer on 1 September 2009.
Meanwhile, Raymond Lew brings over 29 years of financial experiences to his role as the Chief Executive Officer & President of Sun Life Malaysia Assurance Berhad (“SLM”). He also serves as the Country Head of Sun Life Malaysia where he oversees the operation of Sun Life financial businesses in Malaysia.
Since joining SLM in 2013, Raymond has pioneered numerous business transformation projects with proven business results. During his stint as the Deputy CEO, he grew the SLM’s distribution, marketing and analytics operations, drove client experience and digital transformation agenda and most notably, steered the expansion of partnership network, development of Insurance Specialist and other new distribution channels, all of which has led to the impressive business transformation of SLM.
LIAM also welcomes two new management committee members namely Vibha Coburn, CEO of Manulife Insurance Berhad and Prasheem Seebran, CEO of MCIS Insurance Berhad for the term 2021/2022.
The Association is also supported by five other committee members namely Ben Ng, CEO of AIA Bhd; Paul Low Hong Ceong, CEO of Etiqa Life Insurance Berhad; YBhg Dato Koh Yaw Hui, CEO of Great Eastern Life Assurance (Malaysia) Berhad; Gan Leong Hin, CEO of Prudential Assurance Malaysia Berhad; and Toi See Jong, CEO of Tokio Marine Life Insurance Malaysia Bhd.
According to LIAM CEO, Mark O’Dell, over the years, LIAM has been consistently promoting the importance of life insurance protection to all Malaysians and enhancing the public understanding and appreciation for life insurance through its various activities and consumer education programs.
“We continue to reach out to the public through various platforms and outlined various public education and awareness initiatives in our efforts to improve financial literacy and financial well-being of Malaysians,” said O’Dell.“Through our consumer educational articles, we highlight the virtues of life insurance and continue to educate the consumers on how the various types of life insurance policies can help meet their needs and play a crucial part of a sound financial planning.
We also inculcate high standards of professionalism and integrity of our staff and agents through best practice guide on treating customers fairly.”
The life insurance industry remains committed and focus in pursuing its financial inclusion agenda and the national aspiration in increasing the penetration rate and narrowing the protection gaps in the country. We will continue to work very closely with the regulatory authorities and stakeholders in developing a progressive life insurance industry for the nation.