//Channelling Optimism Through Transformation and Change at the MII 43rd Annual General Meeting

Channelling Optimism Through Transformation and Change at the MII 43rd Annual General Meeting


The 43rd Annual General Meeting of The Malaysian Insurance Institute was successfully held on 20 September 2021. To ensure and protect the health and safety of all participants in the context of the COVID-19 pandemic, the AGM 2021 was conducted virtually.

The Chairman of MII, Mr. Antony Lee began the meeting with his opening statement in which he highlighted how MII had accelerated its transformation initiatives in 2020 due to the pandemic. The Board and the Institute are optimistic about the future and believe that through global partnerships to enhance digital channels, MII will emerge better-positioned post-pandemic.

The meeting continued with an overview of MII’s performance in 2020, presented by Ms. Shalini Pavithran, the Chief Executive Officer of MII. During the presentation of the financial results, Ms Shalini Pavithran looked back on the unprecedented situation that affected the Institute in 2020 due to the COVID-19 pandemic. In particular, she summarized the Institute’s priorities throughout the crisis: protecting employees, ensuring business continuity, and supporting the industry with which MII interacts. In her strategic message, Ms. Shalini Pavithran explained MII’s vision to be fully digitalized by evolving existing products and services as well as creating new offerings and channels of communication as part of MII’s effort to enhance service to members of the industry.

MII’s financial performance also saw a positive trend despite the pandemic. This was largely contributed by the decrease in cost as MII has digitalized its processes and pivoted to virtual classrooms and events as well as a good take-up in in-house programs especially in customized programs as they are tailored to company needs. As MII continues its quest to elevate professional standards, more local and international partnerships will be developed to support the innovation and modernization of the insurance industry.

All resolutions tabled during the meeting were carried and passed by voting.

MII’s 2020 Annual Report is available at this link https://insurance.com.my/publications-newsroom/annual-report. Alternatively, scan the QR code below to view the digital version of the Annual Report:

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