Culture Change

By James Moorhouses,Republished with the kind permission of the Chartered Insurance Institute Covid-19 has transformed the ways insurers are working, while simultaneously presenting them with an opportunity to drive culture change. Leaders at all levels…

Ever Given: Legal and Insurance Implications

  As the saga of Ever Given and the salvage efforts continue to unfold, the longer term effects bear examining. The fragility of trade routes - which have been sorely tested by disruptions caused by…

Insurers in Asia face the Product innovation Challenge

Customer onboarding in any sector requires efficient processes and innovative products. It is difficult to attract fresh customers unless you can create customized offerings that meet their needs. Product innovations require a deep understanding of…

Insurance Outlook: 2021

By Sam Barrett No one could have predicted how COVID-19 would shape the world in 2020 but with it influencing everything from the economy to customer expectations, it will dominate many forecasts for 2021. Although…