Let’s Get Digital

By Bobbi Sills, Communications Executive of the Charted Insurance Institute In a digital age when filling in forms by hand is a thing of the past, the customer claims experience has been changed radically. There…

Training? Five things that work

By Pekka Dare, Director of Stakeholder Engagement & Delivery Excellence at the International Compliance Association If you work in a large organisation, say a bank, insurance provider or oil and gas company, you are going…

6 reasons why professional qualifications are the best…

By The International Compliance Association (ICA) In today’s world there are many routes to consider when looking at further learning. However, professional qualifications offer unique benefits that give them an edge over the alternatives. Below…

Insurance Learning Programmes in A Post-COVID World

An article by Financial Accreditation Agency (FAA) In tandem with the rapid growth and changing landscape of the financial services industry (FSI), one needs to be equipped with the most current knowledge and to continually…

The Future Of Learning In A Digital World…

By Hugh Terry,CEO of The Digital Insurer (TDI) All-change, with face-to-face off the table 2020 has been a seminal year for Learning & Development (L&D) around the world. Covid-19 has taken face-to-face learning off the…

Moving Beyond COVID-19: Are We Ready?

By Nor Izmawati Mostapar, Vice President of e-Learning & Corporate Communications at MII Known to be a highly complex business involving multiple processes such as administration of policies, pricing, marketing and selling new business, managing…

30% – 40% of Organizations need to upskill…

By Sharala Axryd, Founder and Chief Executive Officer, The Center of Applied Data Science If you are wondering when the time is to start upskilling your workforce, the answer is not today, not tomorrow or…